Conference Call Recording

More and more business people are recording conference calls to help them remember details and leverage these important events across their organizations.

What’s the cost of a dropped ball?

Six people around a conference table, two remote employees calling in from home, and one very important vendor (or client). While the scenario may be different for your business, you get the picture – conference calls cost big bucks in labor costs alone.

Missing or forgetting an important detail can mean lost time, or worse, a lost deal.

Cogi’s got you covered
Cogi’s innovative recording and transcription service solves these problems and can make you more productive. Going way beyond simple conference call recording, Cogi gives you the ability to effortlessly capture, annotate, take notes, produce transcripts and share these valuable (and expensive!) conversations.

Benefits include:

• High quality recording: Cogi captures and replays voices just as they were heard.
• Keep the team on the same page: Have a common record of what was said.
• Focus better with automated note taking: Get more done without the distraction of taking notes. When important items come up, like board resolutions, motions, action items, or ideas, use the highlighting feature to get a verbatim transcript of that moment.
• Boost performance: When people participate by phone, they don’t benefit from follow-up “hallway conversations” to clarify or reinforce points. This is especially true for remote offices or tele-workers. With Cogi, they can replay the entire discussion for context, and read the notes. This is especially valuable for those who missed the call.
• Conflict management: Imagine those meetings or conference calls that you can’t attend due to schedule conflicts. With Cogi’s automated note taking, you can keep up with the content from conversations you were not a part of.

Unmatched features save time and make you more productive:

• Add subject, annotations and request transcripts at any time, during or after the call.
• Conference call recordings are automatically stored in a secure, online archive. There is no uploading or downloading required of the audio or transcribed content.
• Easily find specific recordings using keyword search, or sort/browse by contact, subject, date… (read more…)
• Visual playback timeline shows you who’s talking when, and where the important note/tag annotations are.
• Transcribe conference calls. Powerful tools let you request a transcript of one minute or one hour. (read more…)
• Share recordings of unlimited size. There is no uploading or downloading and no over-sized email attachments. (read more…)

Cogi… way beyond conventional recording alternatives
Here are some key points to consider when thinking of investing the time and effort into conference call recording.

Although many conference call services include some form of call recording, many people find it’s too hard to use. Here are a few of the complaints we’ve heard:

"Poor recording quality"

"Large files that must be downloaded"

"Sharing recordings is challenging due to email attachment file size limits for you and/or the recipient"

"Playback is ‘blind’ with no mechanism for finding the important parts" (imagine trying to find ‘when we agreed on X’ in a two-hour-long recording)

"Recordings end up on your PC and are not backed up in an easy-to-access archive"

"You can’t record if you’re not the conference host"

"If you change conferencing providers, you have to learn a new way to record and then have a separate recording archive"

Cogi makes the investment of your participants’ time so much more productive with powerful tools for conference call recording, transcription and sharing.