Online Voice Recording Software Lets You Share Calls Via the Web or by Sending an MP3
If you’ve ever tried other call recording solutions, especially hardware solutions, you know how
difficult they are to use. Let’s face it, it’s not easy to connect a digital recorder up to a telephone,
then connect it to a computer, download the file, convert it to something that will work, and then send it
- Keep everyone on the same page
- Improve team productivity
- Reduce communication breakdowns
Lost in translation
You’re on a conference call with team members from different offices. At the end of the call, everyone
seems really certain they know “who’s” doing “what”. But somewhere down the road the ball gets dropped
so the team has to waste time reconstructing what was said.
Sure… one person could do their best to take notes that are accurate and detailed, and then email
the multi paged document to the group. Even with a “scribe”, meaning, nuance, and details often get lost
in the translation.
The same page made easy
Why hope for the best after a conference call or meeting when you can have Cogi at the ready –
recording every part of the conversation (and the nuances in people’s voices). At the end of the call,
simply click to “share” it with everyone on your team so they can replay or read a transcript of key points
of the call.
Cogi is ideal for:
- Getting your team on the same page with a common understanding.
- Bringing others up to speed if they missed a call or meeting.
- Distributing action items, board meeting minutes and other meeting notes.
Here are key benefits that our customers tell us about on why they love the Cogi share feature as
compared to the alternatives:
- “Online” share. Unlike other voice recording software packages, Cogi’s service is web based, which means no more
‘hunting’ through directories for files to upload, attach to emails, or bounced emails from oversized attachments.
Have you ever seen how large a file a one hour recording creates? It could be up to 100 MB or more with some services.
With those other services, this costs you time and hassle to upload, attach, and send, and often it gets ‘bounced’
because it’s too big for many email services. Cogi share lets sends the recipient a link to play the recording online.
In fact, they get their very own Cogi Guest account – free!
- Add a personal note along with the share-link email. This can help your recipient better understand
the context of the recording and associated transcript.
- Recipients get to benefit from the Cogi “visual timeline” with all the notes and transcripts
(but only for the call or calls you share).
- Streaming playback. The share recipient just clicks and plays any point in the file from the online
Cogi player – no huge files to download or find the right ‘player’ for. This is another feature you won’t
find with voice recording software packages.
- You control the content. When you don’t want recipients to have access anymore (like a former employee),
delete the call or “unshare” the conversation, and access to that recording is deleted from all sharees’ view.
- Remembers addresses automatically, and helps you look them up again.
A primer on sharing
With Cogi share, your action item lists, board meeting minutes, decisions, agreements, brainstorms,
and anything you capture with Cogi can easily be made available to whomever you choose, quickly and easily.
All that said, sometimes using the Cogi share feature isn’t the right solution. For example, if you want to
make a Podcast from your recording, make it available on your website, or archive files to an on-site corporate
database, you can try the Cogi MP3 download feature:
Note: Only you, the call owner, can access the MP3 download feature. Shared recipients cannot.
That way, you control who keeps a copy of your call recordings.
Here are the details on how to use the two sharing techniques offered by Cogi…
USING THE SHARE FEATURE: The easiest way (both for you and for the recipient) to share a recorded
conversation is to click on a call within your portfolio and then click on the “share” button on the
left sidebar. This brings up a new web page where you can enter the email addresses for recipients
and even include a note about a particular call to one or all of your recipients. The recipients will
then receive an email with a link to this call within their own, free, Cogi portfolio (if they are not
already Cogi subscribers).
When you use the share feature, the recipient doesn’t have to download an audio file. Within their
portfolio, they can listen to the audio and read or print the transcript themselves.
- DOWNLOADING THE AUDIO: If you’d rather send an audio file of a recorded conversation,
Cogi lets you do that too. Just click the “DOWNLOAD” button on the left hand sidebar, and you can
download the audio to your computer and then email the MP3 file to whomever you want.